CAMCREDITSINC.COM

CAM CREDITS, Inc. - The Collection People

FAQ - Frequently Asked Questions

How long has Cam Credits, Inc. been in business?
The headquarters office of Cam Credits, Inc. in La Grande, Oregon has been in business since February of 1977 and under current ownership since 1984. The Baker City office was purchased and converted to the La Grande computer system in August of 1992. The collection data bases for the region date back in both offices to the early 1970's.

What happens if the consumer from whom I am trying to collect moves out of our local service area?
Cam Credits, Inc. prides itself on local service with a global reach. We have extensive resources to locate consumers who have left our area. If necessary we can forward accounts to our affiliates anywhere in the world to effect collection. We also do skip-tracing on your accounts to give you the information you need prior to turning for collection. Rates vary by volume.

What if the account I refer for collection requires legal action to collect?
Cam Credits, Inc. offers full-service collection. If legal action is required and small claims is not an option, we have legal counsel on retainer to handle any situation which might present itself.

What are Cam Credits, Inc. professional affiliations:
We at Cam Credits Inc. have always valued our relationships within our industry. Oregon has a very strong association of debt collectors; the Oregon Collectors Association. We have been an active member of this association since our inception and our President, Julie Hickerson has served as President of that organization as well as serving on the Board of Directors. We also belong to ACA International and two or their divisions specializing in Government Services and in Healthcare Services. Our membership in these associations keeps us abreast of all of the latest legislation, collection techniques and provides excellent training opportunities to aid us in providing the best service for our clients.

What about training and competency of your collection staff?
Our staff at Cam Credits, Inc. is a group of highly motivated, professional long-term employees. The average number of years employed at Cam Credits, Inc. for our staff is eleven (11) years. Our collectors are all certified by ACA International and continue to avail themselves of training opportunities offered both in-house and through ACA International. We believe knowledge is power and our staff has amassed a wealth of information about our area, our economy and the techniques necessary to successfully collect debts for you.

How can I determine the creditworthiness of potential customers?
The development of a thorough credit application and authorization form is necessary to do a complete job of checking a potential customers’ credit history. Call our credit reporting department today if you have questions about credit policies and credit reporting at 541-963-3134.

When should an account be turned for collection?
• Notices are being returned with “no good address”.
• Failure to respond to your statements or phone calls
• Lapse in payment agreements
• Repeated changes in occupation and address
• 90-120 days without response
When any of the above conditions exist, it may be time to turn your account for collection.
Please note that Cam Credits, Inc. has a graduated commission rate which rewards early referral on accounts with a lower commission rate. Call us today to get a quote on your accounts.

What about privacy at Cam Credits, Inc.
Privacy always has and will continue to be the cornerstone of the service at Cam Credits, Inc. We have a privacy policy established. We are in full compliance with the Fair Debt Collection Practices Act as well the the HIPAA Privacy Rule enacted in April of 2003. Protection of the information referred to us and confidentiality in every aspect of our business is of utmost importance to us.

What services does Cam Credits, Inc. offer in addition to full-service collection?
Our services include Accounts Receivable consulting, billing, skip-tracing, precollect, and full collection. In other words, if you have a credit and collection need, we are here for you.

How do I obtain a credit report on myself?
Click on this link to www.annualcreditreport.com, a site that is sponsored and maintained by the three credit reporting repositories; Trans Union, Equifax and Experian. You can obtain a free credit report each year on this site from each repository. If you request a credit score, they will charge you for that service.

What if I need help with a general question about debt collection?
Click on this link to www.askdoctordebt.com which is a site sponsored by ACA International which is the trade association for collection agencies everywhere.


Do you have a question about debt? Ask DOCTOR DEBT!

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